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Professional Use Guidelines

Learn how to use Hedy securely in different professional contexts, including healthcare, journalism, legal, and business environments.

Updated over a week ago

Different professional environments have unique privacy and security requirements. This guide helps you understand how to use Hedy appropriately in your specific context.

General Professional Guidelines

Before using Hedy in any professional context:

  • Understand your industry's privacy requirements

  • Obtain appropriate consent for recording

  • Configure privacy settings appropriately

  • Review sharing and retention policies

Healthcare Settings

While Hedy's architecture aligns with HIPAA requirements, HIPAA certification and Business Associate Agreements are expected in Q1 2026. Until then, we recommend:

  • Using Hedy primarily for note-taking and basic analysis

  • Enabling local-only storage for sensitive patient information

  • Reviewing your organization's compliance requirements

For current compliance status, visit our Trust Center at trust.hedy.ai.

Best Practices for Healthcare:

  • Select local storage only for patient information

  • Manually review all AI-generated content

  • Disable automatic cloud sync

  • Disable automatic email recaps

  • Regularly delete unnecessary data

Future Plans:

  • Full HIPAA compliance

  • Healthcare-specific features

  • Custom compliance settings

  • Medical terminology optimization

Journalism

Best Practices:

  • Select local-only storage for sensitive sources

  • Regularly review and clean stored data

  • Disable automatic recap emails

Legal Professionals

Recommended Settings:

  • Select local-only storage for confidential conversations

  • Use matter-specific session contexts

  • Enforce appropriate retention periods by regularly deleting past sessions

Regulated Industries & Enterprise

Organizations with formal compliance requirements can access comprehensive documentation through our Trust Center:

  • GDPR: Full compliance documentation available now (DPA, SCCs, TIA, TOMs)

  • SOC 2 Type II: Certification expected Q1 2026

  • HIPAA: Certification expected Q1 2026

Access the Trust Center at trust.hedy.ai or through App Settings in the Hedy app.

Consent and Recording

Recording Consent Requirements:

  • Understand local recording laws

  • Obtain and document consent

  • Display recording notifications

  • Maintain consent records

  • Respect withdrawal of consent

Getting Help

For specific guidance about using Hedy in your professional context:

  • Contact our support team

  • Review our compliance documentation

  • Access training resources

  • Join our professional Slack community

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