At Hedy, we believe you should have complete control over your data. This guide explains all the tools and options available for managing your information.
Key Data Management Features:
Full control over your data
Flexible deletion options
Export capabilities
Granular privacy settings
Managing Individual Sessions
Deleting Sessions:
Deleting Sessions:
You can delete individual sessions at any time from the device that captured that session. To delete a session:
Open the Session screen
Access the session menu in the top right
Tap "Delete"
What Happens When You Delete:
Immediate removal from active storage
Deletion from backup systems within 30 days
Clearing of associated highlights
Data Export Options
You can currently export sessions individually through the "Share All Data" menu item.
Account Data Management
Managing Your Account Data:
Update personal information
Change language preferences
Set custom prompts and session context
Complete Account Deletion
When you choose to delete your account. What's Deleted:
All session data
Transcripts
Highlights
Summaries and Detailed Notes
Chat history
Personal information
Account settings
Deletion Timeline:
Immediate removal from active systems
30-day backup retention
Third-party data removal
Need Help? Contact our support team for assistance with:
Data management questions
Privacy control configuration
Export assistance
Deletion verification
Recovery requests
Email: [email protected]