Preparing for Your Hedy Session
A successful Hedy session starts with careful preparation. This guide will walk you through selecting languages, positioning your device, and creating the ideal environment for capturing your conversations.
Choosing Your Languages
Hedy supports two key language settings to personalize your experience:
Chat Language
The language Hedy will use when communicating with you
Determines the language of insights, recaps, and chat interactions
Choose from over 25 supported languages
Can be different from your meeting language
Meeting Language
The primary language of the conversation Hedy will transcribe
Used for speech recognition and real-time transcription
Currently supports multiple languages (with varying levels of accuracy)
Can Hedy listen to conversations happening on the same device it's running on?
No, Hedy can only listen to external conversations, not those occurring on the same device where the app is running.
Hedy is designed to use your device's microphone to capture and analyze conversations happening in your physical environment or played through external speakers on another device.
Device Limitations
Due to technical constraints, Hedy cannot directly access or analyze audio from other apps on the same device (like phone calls or video conferences).
Virtual Meetings: For virtual meetings or calls:
If you're using headphones: Hedy won't be able to hear the full conversation.
If you're using speakers: Place your device running Hedy near the speakers of the device hosting the virtual meeting.
Best Practices:
For in-person meetings: Simply place the device running Hedy on the table or nearby.
For virtual meetings: Use a separate device for Hedy (e.g., your phone or tablet) and place it near the speakers of the device you're using for the meeting (e.g., your computer).
Device Positioning: Physical Meetings
Optimal audio capture is crucial for accurate transcription:
Place your device 3-6 feet from the primary conversation area
Avoid placing near loud devices or high-traffic areas
Ensure minimal background noise
Position device facing the primary speakers
Avoid these common mistakes:
Placing device too far from speakers
Covering the microphone
Putting device near air conditioners or fans
Leaving device in a pocket or bag
Virtual Meeting Setups
For online meetings:
Place device near computer speakers
Open Hedy in your browser at app.hedy.bot
Ensure volume is at a moderate, consistent level
Best Practices for Meeting Environments
Quiet Spaces
Choose rooms with minimal background noise
Close doors and windows during recordings
Inform participants about the recording
Technology Preparation
Fully charge your device
Close battery-draining apps
Connect to stable Wi-Fi or cellular data
Privacy Considerations
Inform meeting participants about Hedy
Ensure consent for recording
Review and delete sensitive sessions as needed
Before Your First Session Checklist:
✓ Choose chat and meeting languages
✓ Test device positioning
✓ Ensure participant consent
✓ Have a backup recording method if needed
Troubleshooting Common Setup Issues
Low Audio Quality:
Check device microphone permissions
Move closer to speakers
Reduce background noise
Language Recognition Problems:
Verify language settings
Speak clearly and at a moderate pace
Consider using English for most accurate results
Need personalized help? Our support team is available to assist you with session setup and optimization. Contact us through the in-app support chat or email [email protected].
Next Steps
Now that you're prepared, you're ready to start your first Hedy session! Remember, practice makes perfect. Your first few sessions will help you understand how to get the most out of Hedy.
Tip for New Users: Start with a short, low-stakes meeting to get comfortable with Hedy's features and capabilities.