Troubleshooting
Find solutions to common issues and optimize your Hedy experience.
8 articles
How do I correct a license registered to the wrong account in Hedy AI?
How can I address issues with recording, transcription, and app limitations in Hedy AI?
Fix Slow Transcription on Windows (GPU Settings)
Windows: "Storage issue" Error on StartupIf you see a "Storage issue" message when starting Hedy on Windows, this guide will help you fix it.
Windows: Antivirus Blocking Hedy Download or InstallationIf your antivirus software flags Hedy as a threat, blocks the download, or quarantines the app after installation, this guide will help you fix it....
Windows: Troubleshooting Download and InstallationHaving trouble downloading or installing Hedy on Windows? This guide covers the most common issues and how to fix them.
Troubleshooting App Permissions on Android and iOSIf Hedy shows an error about permissions or you're unable to start a session, this guide will help you check and fix your app permissions on Androi...
Windows: Apple Sign-In: "Connection Refused"If you see a "127.0.0.1 refused to connect" error in your browser after trying to sign in with Apple on Windows, this guide will help you resolve it.